DTAP Online Privacy Statement

DTAP (alternately, “DTAP”, “Marmatcla Pty Ltd”, “we”, “us” or “our”) respects your privacy and is committed to complying with this privacy policy (“Privacy Policy”) which describes information we collect about you and how we process your personal information. This includes how we collect, use, and share your personal information and what choices you have regarding our use of your information. This Privacy Policy applies to information collected on our Australian website (“Website”), all interactive features, applications, widgets, social networks and social network “tabs”, and other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device, phone or other technology or any associated content, material, or functionality contained on the Website or Mobile Application and when your information is entered into our point of sale systems as part of a retail transaction (collectively, the “Services” and, together with the Website and the Mobile Application, the “System”).

This Privacy Policy is incorporated into and is a part of the terms and conditions of the System (“Terms of Use”). By accessing and using the System, you agree that you have read and understand this Privacy Policy, and (ii) in exchange for access to or use of the System, you accept and consent to all of the privacy practices described herein.

INFORMATION WE COLLECT 

DTAP collects information about you from a variety of sources. The types of information we collect and share depend on the product(s) or Service(s) you have requested from us.

We collect information when you: visit our Website or use our Systems for a Service. We collect information about your transactions with us. We collect information about you from a variety of third party sources such as government authorities and consumer and credit reporting agencies and other suppliers of public information, and from third-party reference sources, vendors and clearinghouse services as part of the verification process or otherwise in connection with your use of the System and Services.

We collect computer and mobile device information, such as your computer’s IP address, the date and time you access our Website. We collect and retain your bank account or payment card details for use for future transactions, as well as other credit and payment history and information, account balances and transaction history.

Other personal information we may collect includes, without limitation: first and last name, home, business or other physical address, email address, mobile and home telephone number, information about the form of identification used to send or receive a transaction (required by law in some instances and used by DTAP to prevent fraud and loss), transaction activity, your occupation and country of birth or residence. We may also collect government identification numbers and copies thereof, such as passport and visa information, driver’s license numbers, Medicare numbers and tax identification numbers.

If you elected to subscribe to any online services provided via the System, including the ability to access any password-protected areas of the System, you will be required to submit some personal information for the purposes of verifying your identity and your authority to manage the account. This information will be used by DTAP, our agents, suppliers and third-party service providers for internal use, to grant you access to your account and to respond to your service requests. When submitting information, corresponding, making requests for information, and otherwise interacting with DTAP and its representatives through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. If you do not provide the required information, DTAP may be unable to provide you with the requested services. In some instances, you may be asked to provide more information if DTAP determines that more information is necessary to conduct a transaction.

 

USE OF INFORMATION

DTAP and our third party services providers collect and use the information to operate the System and deliver the Services, including to provide certain services and improve the user experience, address System integrity or security issues, and conduct research and analysis to maintain, protect, develop, and improve the System, offer products to you, and, additionally, use any information submitted by users as described below or elsewhere in this Privacy Policy or the Terms of Use. We may send you information that you request from us, promotional materials regarding DTAP or any third party entity or individual affiliated with individual members of DTAP, and any other communication for any other legitimate and lawful business purposes. Additionally, we may retain and use certain information to facilitate and otherwise address certain inquiries or requests regarding the Services or the System, or respond to your questions or requests for information about or from DTAP. We may also use information as necessary to ensure compliance with any DTAP policies and any applicable law, regulation or order.

Except as set forth in this Privacy Policy, DTAP will not use, disclose, or transfer your information unless:

(1) You expressly authorise us to do so,

(2) it is necessary to allow DTAP service providers, agents, or other third parties to provide products or services for or to DTAP,

(3) it is necessary in order to provide the System or the Services,

(4) DTAP is sending you other information that may be useful to you,

(5) it is necessary to protect the confidentiality or security of your records,

(6) it is necessary in connection with other business purposes including, without limitation, verifying identity, age, and/or payment details, investigating complaints about the System, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends and dispute resolution,

(7) it is necessary to comply with law enforcement, governmental mandate, or other legal requirement, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity;

(8) subject to applicable contractual or legal restrictions,

(10) it is necessary in connection with a sale of all or substantially all of the assets of DTAP or the merger of DTAP into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which DTAP is not the survivor, or

(11) it is otherwise necessary for DTAP to disclose it as required or permitted by law

 

COOKIES & INTERNET TECHNOLOGY

By placing a small file known as a "cookie" on your computer (or other device), DTAP servers passively gather information about all visitors' use of the System for several reasons, including, but not limited to, the following: statistics collection and analysis, System optimization, market research, and maintenance of user login information.

Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly or more slowly.

SHARING YOUR INFORMATION

Subject to your consent where required by law or as otherwise as permitted by law, we may disclose your information we collect to our affiliated legal entities, our agents, third party service provides and others as described below:

* To companies which help us run or improve our business(es) or third-party service providers which help us deliver products and services to you;

* To banks, financial institutions, payment card companies, and credit reference agencies;

* To comply with legal, regulatory, security and processing requirements, national and foreign governmental requirements applicable to us or our Affiliates or service providers, including but not limited to anti-money laundering, counterterrorism or anti-fraud;

* To organizations which help us process transactions, validate or verify customer information and identification, and to prevent or investigate matters related to security, debt, fraud, theft or loss;

* In connection with a sale of all or substantially all of the assets of DTAP or the merger of DTAP into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which DTAP is not the survivor, or and

* As permitted or required by law.

We may disclose information about current and former customers to perform marketing, business analysis and advertising services to unaffiliated companies with whom we have contractual or joint marketing arrangements upon notice that you have provided consent (opt-in) for the use of information for these purposes.

CONFIDENTIALITY AND SECURITY

 

DTAP takes commercially reasonable measures to secure and protect information transmitted via or stored on the System. We also endeavour to restrict information access to our employees, agents and representatives only to those that have a legitimate need to access your information. Nevertheless, no security system is impenetrable. We cannot guarantee that information that users of the System may happen to transmit or otherwise supply will be totally secure. You agree to immediately notify us of any breach of System's security, this Privacy Policy, or the Terms of Use of which you become aware.

 

PERSONAL CHOICE

When submitting information, corresponding, making requests for information, and otherwise interacting with DTAP and its representatives through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Be advised that if you object to providing us with some information, we may not be able to provide you with the service or product that you requested. Any promotional email we send to you will contain a link which will allow you to opt out of receiving any further promotional emails. If you have created an online account, you may also change your correspondence preferences by logging into your account. You may disable your online account access at any time; however, this will not necessarily result in the deletion of any information.

We may send you emails with promotional offers only if you opt-in to receiving such emails. If you would no longer like to receive information, newsletters or other promotional messages from us, please click the link at the bottom of any such email you receive from us and follow the instructions. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.

 

ACCURACY OF INFORMATION

If you have created an online account, you may also change your correspondence preferences by logging into your account. You may disable your online account access at any time; however, this will not necessarily result in the deletion of any information. You may request (by contacting us in the manner set out below) details of the information we hold and request us to correct or erase any erroneous or out-of-date information. We reserve the right to independently verify claims made. To protect your privacy, we also will take reasonable steps to verify your identity before making providing details or corrections. Where permitted by law, we reserve the right to assess a service charge for providing you any information in connection with your request.

EXTERNAL WEB SITES

 

DTAP’s Web site may be linked to or from third party Web sites. DTAP is not responsible for the content or privacy practices employed by Web sites that are linked to or from our Web site.

CHANGES

 

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website and the Mobile Applications. You should view this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the System signifies your continuing consent to be bound by this Privacy Policy. We expressly reserve the right to make any changes to this Privacy Policy at any time, without prior notice to you. The posted version of this Privacy Policy shall be the Privacy Policy applicable to your access and use of the System on that date, and on each respective date, when you visit the System. Our electronically or otherwise properly stored copies of this Privacy Policy shall be deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in force on each respective date you visited the System. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party other than DTAP.

 

CONTACT US

If you have any questions or queries about this Privacy Policy or need to report a concern about your personal information, please contact via the details on our website.

Effective 06 February 2024