THE DTAP SERVICE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS:

Notes:

1. The Terms and Conditions ("Terms and Conditions") below are in effect for all dtap.com.au transactions. The Terms and Conditions set forth below describe the terms and conditions that apply to and govern Your access to and use of the dtap.com.au website (the “Website”) and Services (as defined below). Do not use or access the Website or Services if You do not agree to be bound by such Terms and Conditions.
   
   

THE DTAP SERVICE.

A DTAP consumer that is located in Australia (the "Sender") may send an online money transfer through the Website (the "Service(s)") using a Diners Club Card® issued by an Australian card issuer, for cash payment to an Australian Bank Account which the Sender is the beneficiary of (the “Bank Account”).

"You" or "Your" may be used to refer to the Sender depending on the context in which it is used.

Regular money transfers are usually available within one (1) Business Day of being processed but may take up to three (3) Business Days.

Transactions submitted before 2.00pm (EST) on a business day (Monday to Friday EST exclusive of recognised public holidays) will be sent to the destination the same day. Transactions submitted after this time may not be sent until the following business day.

Regulatory restrictions or other restrictions in certain circumstances may delay the transaction.

DTAP does not act as the agent or representative of any bank for any purpose and does not accept deposits on behalf of any bank.

You represent, warrant and certify to DTAP that Your use of the Services shall not in any way, directly or indirectly, (a) violate any law, statute, ordinance, contract or regulation, including but not limited to any law, statute, ordinance, contract or regulation relating to money laundering, illegal gambling activities, support for terrorist activities, fraud or theft, and/or (b) violate any of the Terms and Conditions of use.

When required by applicable law, money transfers will be reported to federal or state authorities. In addition, DTAP will cooperate with law enforcement in the prosecution of illegal activities to the fullest extent permitted by applicable law.

You will be required to provide DTAP with certain information to allow DTAP, among other things: to verify Your identity; to receive appropriate payment authorization from your financial institution; and to complete the transaction.

DTAP is not an escrow service provider and You agree that You will not use DTAP Services for escrow purposes.

You agree that the information You provide is not false, inaccurate or misleading. Please contact DTAP at the customer service email listed below to obtain information regarding the conditions applicable to the Service You have selected.

Please refer to DTAP’s Online Privacy Statement for information concerning DTAP’s use of this information.

By using the DTAP service, You acknowledge that You have read and accepted DTAP’s Privacy Statement for Australian Customers.

It is important to carefully review the information concerning REFUNDS.

DTAP may amend these Terms and Conditions at any time by posting the amended terms on the Website, and all amended terms shall be effective immediately after they are posted to the Website.

FEES.

In consideration for the use of the Service, You agree to pay to DTAP a fee for each money transfer initiated by You at the applicable rate then in effect (the "transfer fee"). The applicable transfer fee for Your transaction will be provided to You prior to Your final authorisation of the transaction, in addition to any applicable fees for additional services.

The transfer fee for DTAP Money Transfer services does not incur the Goods and Services Tax (GST).

PAYMENT.

Transfer fees and the principal amount are due and payable before DTAP processes the transaction.

If DTAP does not receive authorisation from the card issuer, the transaction will not be processed and funds will not be transmitted to the Bank Account.

Each time You use the Service You agree that DTAP is authorised to charge Your designated card account for the principal amount and the transfer fee. (Your agreement with the card issuer or bank governs use of Your card, respectively, and You must refer to that agreement to ascertain Your rights and liabilities as a cardholder.)

REFUNDS.

REFUNDS OF PRINCIPAL AMOUNT and cancellation of the money transfer will be made upon Your written request if payment to the Bank Account has not yet been made or credited at the time the request is processed by DTAP.

REFUNDS OF TRANSFER FEES will be made upon Your written request if payment to the Bank Account has not yet been made or credited at the time the request is processed by DTAP.

The method of refund of both Principle and Fee amounts remains at the discretion of DTAP. Generally, the refund will be credited back to the same Credit Card that was used for payment.

LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DTAP AND ITS AGENTS SHALL NOT BE LIABLE FOR DAMAGES FOR DELAY, NONPAYMENT OR UNDERPAYMENT OF THIS MONEY TRANSFER, OR NON-DELIVERY OF ANY SUPPLEMENTAL MESSAGE, WHETHER CAUSED BY NEGLIGENCE ON THE PART OF THEIR EMPLOYEES OR AGENTS OR OTHERWISE, BEYOND THE SUM EQUIVALENT TO $500 AU DOLLARS (IN ADDITION TO REFUNDING THE PRINCIPAL AMOUNT OF THE MONEY TRANSFER AND THE TRANSFER FEE). TO THE MAXIMUM EXTENT PERMITTED BY LAW, DTAP AND ITS AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. NOTWITHSTANDING THE FOREGOING DISCLAIMER, NEITHER DTAP NOR ITS AGENTS EXCLUDE LIABILITY FOR ANY CONDITION OR WARRANTY THAT CANNOT BE EXCLUDED BY LAW INCLUDING ANY IMPLIED WARRANTY THAT IT WILL RENDER SERVICES WITH DUE CARE AND SKILL. DTAP’S AND ITS AGENT’S LIABILITY FOR THE BREACH OF SUCH CONDITION OR WARRANTY SHALL BE LIMITED TO THE GREATER OF THE COST OF PROVIDING THE AFFECTED SERVICE AGAIN AND THE SUM EQUIVALENT TO AUD $500.

DTAP DOES NOT GUARANTEE THE DELIVERY OR SUITABLILITY OF ANY GOODS OR SERVICES PAID FOR BY MEANS OF A DTAP MONEY TRANSFER. YOUR TRANSACTION DATA IS CONFIDENTIAL TO YOU AND SHOULD NOT BE SHARED WITH ANY OTHER PERSON. YOU ARE CAUTIONED AGAINST SENDING MONEY TO BANK ACCOUNTS WHICH YOU DO NOT CONTROL OR ARE NOT A BENEFICIAL OWNER. IN NO EVENT SHALL DTAP OR ANY OF ITS AGENTS BE LIABLE IF YOU COMMUNICATE TRANSACTIONAL DATA TO ANY OTHER PERSON.

DTAP reserves the right to limit the principal amount of a money transfer, or to reject a proposed money transfer, in its sole discretion. DTAP assumes no obligation to make payment of the money transfer or to complete the applicable money transfer transaction if DTAP does not receive authorisation from the card issuer, nor does DTAP assume any liability for damages resulting from non-payment of the money transfer or any failure to complete any applicable Service transaction by reason of such lack of authorization. DTAP reserves the right to refuse to provide the Services to You, at any time, for any reason deemed necessary to protect DTAP’s interests.

INDEMNITY.

You agree to indemnify, defend and hold harmless DTAP, and all its officers, directors, owners, agents, employees, affiliates, licensors, licensees and third party service providers (collectively, the "Indemnified Parties") from and against any and all losses, damages, liabilities, and claims and all fees, costs, expenses of any kind related thereto (including, without limitation, legal costs on a full indemnity basis) incurred by the Indemnified Parties in connection with any claim arising out of, based upon or resulting from (i) Your access to and/or use of the Website or Services including, without limitation, the money transfer services; and/or (ii) Your violation of the Terms and Conditions. DTAP reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by You. You shall not in any event settle any matter without the written consent of DTAP.

ELECTRONIC DELIVERY OF FUTURE DISCLOSURES.

You agree to accept all subsequent disclosures (including, without limitation, disclosures required under laws relating to privacy or electronic fund transfers) and other communications between You and DTAP on Website or at the primary email address You provided during registration. You may print and retain a copy of all such disclosures and communications by using Your personal computer and printer. In the event that Your primary email address changes, You must notify DTAP. You may revoke Your consent at any time by contacting customer service.

INTELLECTUAL PROPERTY.

The Website, Service, the content, and all intellectual property pertaining thereto and contained therein (including but not limited to copyrights, patents, database rights, trademarks and service marks) are owned by DTAP or third parties, and all right, title and interest therein and thereto shall remain the property of DTAP and/or such other third parties. The Website and Service may be used only for the purpose permitted by these Terms and Conditions. You are authorized solely to view and retain a copy of the pages of the Website for Your own personal, non-commercial use. You agree that You may not duplicate, publish, modify, create derivative works from, participate in the transfer of, post on the World Wide Web, or in any way distribute or exploit the Website, the Service or any portion thereof for any public or commercial use without the express written consent of DTAP. You further agree not to: (i) use any robot, spider, scraper or other automated device to access the Website and/or Service; and (ii) remove or alter any copyright, trademark or other proprietary notice or legend displayed on the Website (or printed pages thereof). The name DTAP and other names and indicia of ownership of Marmatcla Pty Ltd are the exclusive marks of Marmatcla Pty Ltd or third parties. Other product, service and company names appearing on the Website may be trademarks of their respective owners.

LINKS TO OTHER SITES.

The Website may contain links and pointers to other World Wide Web Internet sites and resources (the "Linked Sites"). Links to any Linked Site do not constitute an endorsement by or association with DTAP or any of its affiliates to any third party resources or their contents. Links do not imply that DTAP is affiliated or associated with or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any Linked Sites are authorized to use any trademark, trade name, logo or copyright symbol of DTAP or any of its affiliates. You should direct any concerns regarding any Linked Site to such Linked Site's site administrator or webmaster. DTAP does not represent or endorse the accuracy or reliability of, and expressly disclaims, any advice, opinion, statement, or other information displayed or distributed through any Linked Site. You agree that reliance upon any opinion, advice, or information displayed on or otherwise available through any Linked Site shall be at Your sole risk.

DATA PROTECTION.

Your personal information is processed under applicable law and controlled by DTAP. We use personal information you provide to us when using our products and services, as well as other information that is collected or generated during our relationship with you. This includes information from other services like money transfers and previous use of our services history, and service choices. This information is used to provide you with the services you have asked for and for activities such as  administration, customer service, anti-money laundering, compliance and legal duties, validate your details, to help us understand our consumers by doing analysis and research of the information we hold, to help prevent and detect fraud, debt and theft, to help us improve our products, services and operations.

The information we hold may be accessed by DTAP for any of the reasons set out in this section or for other purposes to which you have agreed. You have a right to ask us to see and get a copy of your information, for which we may charge a small fee. You can also correct, erase or limit our use of the information which is incomplete, inaccurate or out-of-date. And you may object at any time on legitimate reasons to the use of your information, where the processing is not required to complete the service, or required by law or regulation. If you wish to exercise these rights or no longer wish to receive commercial communications from DTAP, please contact us via our website.

MISCELLANEOUS.

These Terms and Conditions, together with all other items incorporated herein by reference, embody the entire agreement and understanding between You and DTAP and supersede all prior agreements or understandings You have with DTAP. DTAP has the right to assign these Terms and Conditions to a subsidiary or affiliate company, or any third party, at any time without Your consent. You may not assign or transfer these Terms and Conditions without DTAP’s prior written consent. If any one or more of these Terms and Conditions shall for any reason be held to be invalid, illegal or unenforceable, the remaining provisions shall remain valid and enforceable. Your access to and use of the Website and Service is governed by the laws of the State of Queensland. You irrevocably submit to the non-exclusive jurisdiction of the courts of that State and any courts which have jurisdiction to hear appeals from such courts and you waive any right to object to proceedings being conducted in the courts of that State. The Website and Service are directed to persons age 18 and over residing in Australia. The Website and Service are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.

For consumer inquiries or comments, please write to:

DTAP CUSTOMER SERVICE, c/o, P.O. Box 503, BUNGALOW, QLD, 4870

© 2025 MARMATCLA PTY LTD.  All Rights Reserved.

Last Revised 06 February 2024